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Can I get a refund if I can no longer take part in the race? Yes, a partial refund of 50% is available until 1st July 2025. It is your responsibility to arrange a refund by logging into your registered account. No refunds are available after this date. Please note that charity registration fees are non-refundable. |
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Can I defer my entry to next year’s race? Yes, deferment to next year’s race is available until 1st July 2025. It is your responsibility to arrange a deferment by logging into your registered account. Please note that you can only defer once to the following year’s race. After that, the deferral will expire. Charity entries are not deferable.>/td>
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Can I transfer my entry to another runner? Yes, transfer to a substitute runner is available until 1st August 2025. It is your responsibility to arrange a transfer by logging into your registered account. No transfers can be made after this date. Please note that T-shirt orders cannot be amended after 1st July 2025. If you transfer after this date, you will receive whatever size/sex the original runner requested or a charitable donation instead of a T-shirt if that was their choice. Charity entries are not transferable. |
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Can I transfer from the Ring O' Fire to the shorter distance Firelighter? Yes, transfer to the Firelighter is available until 1st August 2025. All transfers are subject to a £25 admin fee, payable at the time of transfer. Please email team@ringofire.co.uk to arrange the transfer, and we'll also handle any refund that is due. Note that T-shirt orders cannot be amended after 1st July 2025. |
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Can I transfer from the Firelighter to the longer distance Ring O' Fire? Yes, transfer to the Ring O' Fire is available until 1st August 2025. All transfers are subject to a £25 admin fee, payable at the time of transfer. Please email team@ringofire.co.uk to arrange the transfer. We'll also request any additional entry fee that is due. Note that T-shirt orders cannot be amended after 1st July 2025. |
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Is the race entry fee refundable in the event of a pregnancy? Our race entry fee is refundable in the event of a pregnancy.
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Pregnancy Refund Process: |
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Send your pregnancy refund request to team@ringofire.co.uk before the race start date. |
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Attach written confirmation of your pregnancy, signed by your doctor or registered midwife, or a copy of an appointment letter from the hospital (obstetrics and/or midwife) addressed to you. This should be submitted within 30 days after the race start date. Feel free to redact any personal details such as your NHS number. |
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Once reviewed and approved, we will process a full refund to the card you used for payment. |
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